User Authentication BBACK
Don't worry, Just follow 3 simple step to book your cable tv connection.
- Click on Book Connection Link/Button
- Choose Cable Tv service
- Fill the required details e.g. Name, email, mobile, address
- Click on submit button
That's it, your connection booking is forwarded to your areas service provider
Its very easy, Just follow these simple steps.
- Click on Cable Tv Service
- Choose any Search options from Customer id, Registered mobile number, Setup Box Number, Viewing Card Number.)
- Fill the required details
- Click on submit button
- Verify your billing details
- Proceed to pay
That's it, you can pay your cable tv bills effortlessly.
Raise an enquiry to us we will help you to get customer id for your Cable tv Connection.
Customer ID is the unique identification number assigned to every customer by his/her service provider and this should be handy, when you make payments/complaints. You can find your 10-digit Customer ID on your bill/receipt. If you can’t find kindly contact to your service provider.
VC number is the unique identification number printed on the reverse of your smart card inserted in your setup box (e.g. 12345678XXX)
STB no is the unique identification number printed on the reverse/back of setup box (e.g. 87963ABSXXXX)
Make sure your customer id right, if you can’t find any search result with any options then contact your area’s cable tv provider to verify your account details.
We are working hard to bring all the Cable TV operator onboard. Please help us know your cable tv operator so that we can take it on priority. Click here to inform us.
Additional remote-control devices will be available at the Local Cable Operator office. Kindly refer to the Helpline nos. on your STB or refer to the Contacts section. We can provide a Universal Remote through which you can control your STB and TV from a single device.
Get in touch with your Local cable operator and they will swap or replace the same. Applicable charges will be levied for the same.
You will get a bill on email or SMS for each payment you made or Simply Login with your user UD and password http://www.payfastindia.com and click on my account section.
Your account will be debited by entered value immediately. If you have entered an invalid Subscriber's ID while doing recharge, the amount will be credited back to your account within 72 hours.
Don't worry, Just follow 3 simple step to book your broadband connection.
- Click on Book Connection Link/Button
- Choose Broadband service
- Fill the required details e.g. Name, email, mobile, address
- Click on submit button
That's it, your connection booking is forwarded to your areas service provider
Its very easy, Just follow these simple steps.
- Click on Broadband Service
- Choose Search Operator for Local Service Provider
- Choose any Search options from Customer id, Registered mobile number, User_name, Registered email id)
- Fill the required details
- Click on submit button
- Verify your billing details
- Proceed to pay
That's it, you can pay your Broadband bills effortlessly.
Raise an enquiry to us we will help you to get customer id for your Internet Connection.
We are working hard to bring all the Cable TV operator onboard. Please help us know your cable tv operator so that we can take it on priority. Click here to inform us.
If your Internet service provider is not list in operator list then select search operator option and start searching result with provided options. If you don’t have customer id then raise an enquiry to us we will help you to get a customer id for your Internet Connection.
Customer ID is the unique identification number assigned to every customer by his/her service provider and this should be handy, when you make payments/complaints. You can find your 10-digit Customer ID on your bill/receipt. If you can’t find kindly contact to your area’s service provider.
User name is the unique name assigned to your account
Note that some DTH provider also call it ‘Customer id’ or ‘Viewing Card Number’ or ‘Smart Card Number’
Airtel
Customer id starts with 3 and is 10 digits long. To locate it, press the menu button on remote
Dish tv
Your viewing card (VC) number starts with 0 and is 11 digits long. To locate it, press the home button on remote
Sun Direct
Smart card number starts 11 digits long. To locate it, look at the rear of the card inserted in your set top box,
Denominations available for Sun direct E- recharge are:
10, 25, 40, 100, 143, 159, 160, 180, 199, 200, 300, 399, 400, 449, 500, 655, 780, 999, 1000, 1499.
Reliance Digital
Smart card number starts with 2 and is 12 digits long. To locate it, look at the rear of the card inserted in your set top box
Tata Sky
Subscriber ID starts with 1 and is 10 digits long. To locate it, press the home button on remote. Please input Subscriber ID if your mobile number is associated with multiple Subscriber ID
Videocon
To get it, sms 'ID' to 9212012299 from your registered mobile no or press the home button on remote.
Wait for 5 minutes after the payment is successfully done. If your device is still not recharged then go to our support system and register a complaint. We will respond to it as soon as possible.
In case, a wrong Subscriber's ID has been recharged due to wrong entry done by you, the amount will not be credited back to your account. You have to be careful while entering the beneficiary Subscriber's ID for recharge.
Yes, even while travelling abroad you can recharge your account and ensure your family back home in India is entertained.
You will get a response message with recharge status, if your recharge fails and amount deducted from your card/account then you will get the refund as per our refund policy.
In case, a wrong Subscriber's ID has been recharged due to wrong entry done by you, the amount will not be credited back to your account. You have to be careful while entering the beneficiary Subscriber's ID for recharge.
Yes. You get your recharge immediately. As soon as payment is made, you will be taken to an appropriate page based on transaction status, you will also get a confirmation mail and a recharge message from your service provider after a successful recharge. Generally, it takes less than 10 seconds for the transaction to complete.
Absolutely. You can recharge for anyone you know using the same account. You just need to know the device number and service to make a successful recharge.
Absolutely. All the transactions are executed securely and no critical information regarding your payment is ever accessible by any third party.
There are four modes of flexi-payments
• Debit/ATM card
• Internet Banking facility
• Credit Card
• Prepaid Wallets
By default, we will fill your registered email id and mobile number on payment gateway page. If that is incorrect please enter your correct Mobile number and email on the payment gateway details section as this is the number email on which Refund details are sent by the Payment gateway in case a refund is done.
You will get the refund for failed recharges automatically in your bank account/credit card, if you don’t get refund for failed recharge then to get the refund you are required to forward the request to support@payfastindia.com in within 24 hrs of payment. Mention your reference number, transaction ID, Payment ID, Date of Payment and Amount Paid.
SRSMP is Pay fast India’s powerful user-friendly Subscriber, Revenue and Service Management Portal that helps Cable TV Operator & Internet Service Provider to manage their business with ease from their Mobile Phones and Laptops. SRSMP Application is the same for Computer and Mobile Phone. Hence you can work on separate platforms with same application.
No, that is not required. Simply download SRSMP mobile app from Google Play Store or Signup at payfastindia.com/partner and start using SRSMP Portal.
Auto Bill Generation for each subscriber for multiple services, Simple pay per user pricing.
Send customized invoice with LCO logo with detailed description as pdf.
Pay Fast provides you Instantly back-end updates of your account against any payment collected, online or offline.
PAYFAST Uses Bank-grade security, all data secured in encrypted mode on cloud servers with 256-bit SSL Encryption.
User-friendly, no technical knowledge required, No Installation required, Single Customer ID for multiple services, Setup customized admin panel with your company logo and brand name for brand Identity.
Easy to use Mobile app with Bluetooth printer for cash collection, Mobile App and Web Application Both Secured by User ID and Password.
Available in pure online & offline mode for uninterrupted revenue collection & other transactions in the field. Search, filter and find any collection report and download as excel and reconcile them.
Mobile apps & website enables Anywhere Anytime Online Payment options for your customers, whether payment is collected through Online or Offline, a receipt is instantly generated & delivered to customers mobile.
Monitoring of revenue collector with GPS settings in the field to stop misuses and malpractices, Control your network from your fingertip from anytime, anywhere.
Payfast provides leads for a new connection from your area for Cable Tv & Broadband, Bulk alerts and promotional offers.
Payfast auto-notification system reminds customers for dues to ensure timely payments, no more follow-up calls to the customer for reminding dues.
Strengthen your brand identity by configuring a custom SMS shortcode. PAYFAST will send all customer SMSs through this shortcode.
Auto Text messaging, Push Notification and auto mailing service for regular updates, Auto adjustment of customer communication and follow-ups.
Payfast provides ticket based online support system through Website, Android App and iOS App for your customer, Update ticket status and add comment on any complaints
Auto-assign complaints to the employee for quick action, LCO can track complaint status and manage ticket status as per latest update.
Real-Time engagement on fields complaints through our online support system improving customer experiences, online chat support with employees for each complaint.
Check updated reports anytime, anywhere on your mobile or computer screen, a partner can search, filter and download daily payment summary, dues, complaints, subscribers, enrollment and many other reports location wise and employee wise.
Yes, you can use SRSMP mobile app without internet in offline mode, but only payment collection system will work under offline mode.
SRSMP is available on Android and Windows Platforms versons. Android: KitKat (4.4x) onwards; iOS is coming soon.
First you have to sign up for start using SRSMP after signup our technical team will contact you and describe further procedure to use SRSMP.
Thanks for signup, until you have completed all procedure to start using SRSMP your account will be in de-activated mode.
You can create unlimited users with restricted access permission facility. You can decide what other users can see on your SRSMP account
Yes, you can change users profile under your account anytime but this facility is allowed through in logged section only.
This may happen because of old cache, you can clear your cache by pressing Ctrl+Shift+Del, then press Ctrl+Shift+R. If you still see old logos you can use integrated support system or contact us on support@payfastindia.com
Before deleting any customer, system will ask for your permission, if you deleted any customer by mistake then use our integrated support system or contact support@payfastindia.com to restore customer data.
You can call our Customer Care numbers mentioned in contact section or to the respective account manager or email us on support@payfastindia.com
All your Online Transaction are completely safe and secure
"We seriously concerned about visitor’s safety and trust that's why we use Symantec, Symantec scans our site for malware on a daily basis. we give assurance to our customers safety when they do transaction online.
Multiple payment options are comfortable and expected when doing online transactions. We offer multiple payment option to our customers. These options include credit card, debit card, net banking, IMPS, pre-paid wallets etc.
Payfast team is assured your full satisfaction for each transaction you made with payfast. if your money is deducted & recharge failed, your money will be refunded automatically.
Payfast uses bank grade security to protect their customers data with robust 256-bit encryption. we use strong encryption to assures customers and visitors that their information is safe over the web.